How can enable anonymous FTP access in cPanel?

Anonymous FTP access can be enabled by logging in your cPanel. In the Files box you will find a link to Anonymous FTP.
Following this link will allow you to enable anonymous FTP access and configure all related options. Bear in mind that the anonymous users must log with the username anonymous@yourmain.com and any password. You should substitute yourdomain.com with your actual domain.

How to check whether FTP port 21 is blocked?

The default TCP port for FTP connection is port 21. Sometimes the local Internet Service Provider blocks this port and this will result in FTP connection issues.
Here's how to, depending on your OS, check whether your ISP blocks port 21:

Check port 21 with a Windows OS
Click on the Start menu button, click "Run".In the text field of this window you need to type "cmd" and then press the "Enter" key. Another window will open. It is the so called "MS-DOS prompt" or "command prompt". Just type the following command in the command prompt window and press "Enter":
telnet my-domain-name.com 21 Check port 21 with Apple/Mac
Each Mac OS is delivered with a preinstalled terminal emulator. The terminal is a tool which allows you to execute commands from the command line. Usually, the terminal is located under your Mac HD -> "Applications" directory -> Utilities sub-directory. When the window opens, you will see a command line with a flashing cursor on it so you can start typing right away. Just type the following command and press "Enter":
telnet my-domain-name.com 21

How to connect to FTP with a web browser?

There are a few ways to connect by FTP to a host. The easiest way is using Internet Explorer which has the best ftp support.

In order to connect by FTP with your browser, you should just use the following address:
ftp://YourFtpUser:YourFtpUserPassword@yourdomain.com

However, if your FTP user to connect is similar to user@yourdomain.com then you will have to URL encode it like this:
ftp://YourFtpUser%40YourDomain.com:YourFtpUserPassword@yourdomain.com
In the above case it is important to note what the FTP username is: YourFtpUser%40YourDomain.com

This address is URL-encoded and comes from YourFtpUser@YourDomain.com where @ has been substituted with %40, which is the ASCII code for @.

How to create FTP accounts in cPanel?

To add new FTP accounts, click on the FTP Accounts icon from the Files box of your CPanel.

On the top of the page you will be prompted for all the necessary details for your new account: